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Pay ME is the ultimate solution for automating telephone payments. The Pay ME application significantly reduces payment processing costs through fast and accurate capture of a callerís debit or credit card details together with any payment requirement.
By automating the process by which customers provide their card details and make payments, Pay ME frees up valuable agent time enabling you to take more calls with fewer agents and for those agents to focus on higher value activities.
Pay ME provides you with:
- A fully Payment Card Industry Data Security Standard (PCI DSS) compliant solution, protecting customers and callers from fraud and its associated company penalties.
- Full support for all leading Payment Authorisation Gateways (e.g., Retail Logic, Comms XL, Commidea.)
- Extensive support for credit and debit cards used in the UK and abroad.
- Capture of all data from card number to CVV (Card Verification Value), dynamically changing according to card type.
- A completely scalable solution, from a few calls per day to many thousands of calls per day.
Pay ME enables you to provide a payment service to your customers 24x7, reducing call waiting times and dramatically improving customer satisfaction.
Since our first deployment, Pay ME has processed over £200m of payments and combined, Pay ME is enabling our customers to handle over 10,000 transactions per week and processing over £5m of transactions payments in a typical month.